(4.9 / 5)2011+ Ratings

Bark.com Reviews

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Overall Rating

4.9
19 Reviews
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About Bark.com

Bark.com is a platform that offers two main services. The first is Bark Phone, a kid-safe phone with parental controls built in, starting at $39 per month. The second is the Bark App, which adds parental controls to your child’s devices, starting at $14 per month.

The Bark App provides advanced content monitoring for all your kid’s devices. It can monitor texts, social media, search, and more. It scans your child’s text messages, 30+ social media apps, web browsers, emails, and other online activity, keeping you informed and your child protected. It uses advanced AI to scan texts, social media, images, videos, and audio for threats like cyberbullying and pornography.

In addition, it offers personalized insights & expert recommendations. You receive personalized reports on your child’s online activity and expert guidance with every alert. It also helps manage screen time by creating custom schedules for app use or pausing the internet altogether to create healthy boundaries. It allows you to block websites & apps and decide which apps and websites your child can use and filter inappropriate content. It also has a feature to track location with live GPS, location alerts, and check-ins.

On the other hand, Bark.com also provides a platform for businesses to offer their services. It allows professionals to create profiles, respond to leads, manage responses, and more. It also offers features like Bark Verified to enhance your Bark profile and establish you as a trustworthy business.

Bark.com Pros & Cons

Pros:

  • Wide Service Variety: Bark.com offers a wide range of professional services, including cleaners, photographers, and accountants.
  • User-Friendly Interface: The platform has an excellent dashboard and user interface, making it easy for service providers to manage leads and contact potential clients.
  • Integration with CRM: Bark.com integrates with HubSpot, enhancing lead development capabilities.
  • High Visibility: The platform often appears at the top of search engine results, increasing visibility for service providers.
  • Customer Support: While limited, Bark.com offers 24/7 customer service and a support portal for direct support.

Cons:

  • Poor Lead Quality: Many users report receiving unqualified or fake leads, which can be frustrating and costly.
  • Expensive Credits: The cost of credits for leads can be high, leading to low profit margins for service providers.
  • Lack of Transparency: Some users feel that the platform does not clearly disclose that service providers pay for credits, leading to mistrust.
  • Customer Service Issues: There have been reports of poor customer service, including long wait times and unhelpful responses.
  • Scam Allegations: Some users have accused Bark.com of being a scam, citing fake leads and unethical business practices.

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Bark.com Customer Reviews (19)

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Kelly Kearns
Kelly Kearns
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The Best Vets and Pet Pros InTown

Found an awesome pet sitter who does overnight visits and takes my pup on long walks. Application process was quick and quotes were super reasonable. Will def be using again and recommending!

Jun 8, 2023
Amber Allwood
Amber Allwood
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Fantastic customer service

If there are ever any issues, their support team gets on it right away to ensure I have a positive experience using their platform. They really care about customers.

Jun 7, 2023
Darcy Hargraves
Darcy Hargraves
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They've truly reinvented hiring locals

They streamlined finding and booking local services in a way no one else has. It's made hiring experts for all my various needs simpler and more reliable than ever before.

Jun 6, 2023
Stefanie Baum
Stefanie Baum
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Excellent service every time

Finding handymen and repairmen has never been easier. The pros they connect me with are always professional, helpful and get the job done right the 1st time.

Jun 6, 2023
Belinda Marchesi
Belinda Marchesi
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They vet all the pros thoroughly

What I love most is that Bark confirms the credentials, work history and customer reviews of every single pro on their site. I can be sure I'm hiring only highly qualified experts.

Jun 5, 2023
Lothair Gauvin
Lothair Gauvin
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Pet sitters who pamper my pooch

They genuinely care for and spoil my furry friend whilst providing me peace of mind he's in safe hands. My pooch is overjoyed whenever they walk through the door.

Jun 5, 2023
Lacey Collins
Lacey Collins
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I just trust them implicitly

When I hire a pro through this service, I don't have any doubts - I know they only list the most reputable, qualified candidates and will fix anything that goes wrong. That trust means so much.

Jun 4, 2023
Billy McCorkle
Billy McCorkle
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A Hub for Handymen and Home Pros

The app makes it simple to compare quotes for any home project. Found a landscaper and garden designer who totally transformed our yard! Proposals were detailed and rates reasonable. Highly recommend for anyone needing a handyman or trade pro.

Jun 4, 2023
Catherine Lenhardt
Catherine Lenhardt
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Handpicked Pros with a Personal Touch

The platform streamlined everything from finding a photographer for new headshots to checking availability, and coordinating shoot details. Photos turned out better than I imagined for the proposed rate. Customer service was great resolving an issue with payment.

Jun 3, 2023
Luke Austin
Luke Austin
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All the Talent Right at Your Fingertips

When I submitted a request for a tutor, multiplequalified candidatesresponded within minutes with credentials, lesson plans, and started lessons the next day. The simplified search and high level of talent totally blew me away. Will definitely use again!

May 31, 2023

Bark.com Customer’s Q&A

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Bark.com Features and Benefits

Key Features and Benefits of Bark.com:

  1. Content Monitoring and Blocking: Monitors and blocks inappropriate content on websites and apps, ensuring a safer online experience.
  2. Screen Time Limits: Customizable settings to restrict internet access during specific times, promoting healthier digital habits.
  3. Location Tracking: Provides real-time location tracking and alerts, enhancing safety and peace of mind.
  4. Social Media and Text Message Monitoring: Monitors interactions on social media platforms and text messages, detecting potential risks.
  5. Risk and Threat Alerts: Sends alerts for potential issues like cyberbullying, self-harm, and online predators, allowing timely intervention.
  6. Bark Jr Phone for Kids: A phone designed specifically for children, with built-in safety features and parental controls.

These features collectively offer comprehensive protection and monitoring, making Bark.com a valuable tool for ensuring online safety.

Bark.com Pricing

Bark.com uses a simple credit system for pricing. Here are the key points:

  • No Commission or Hidden Fees: You pay only for the leads you contact, with no commission or hidden fees.
  • Credit Packs: Buy a credit pack and use the credits to contact customers. The cost is based on the service, job value, and supply and demand in the area.
  • Lead Costs: The cost of contacting a lead varies, but you always know the cost in credits upfront. For example, leads can cost from 5 to 50 credits or more, depending on the sector and lead quality.
  • No Expiration: Credits do not expire, so you can use them whenever you want.
  • Free Leads: You receive free leads from the moment you sign up, and you only pay to contact customers that you think are the right fit for your business.

For more detailed information, you can refer to Bark.com's pricing page or customer support articles.

About bark.com Payment Method?

Bark.com operates on a credit system. Professionals on the platform use credits to respond to leads. The cost of these credits can vary depending on the lead. Bark.com also offers a Get Hired Guarantee, which is a policy that returns credits if a professional does not get hired. For payment, Bark.com supports various methods such as UPI, QR Code, E-wallet, Netbanking, and domestic bank cards. There is also an Auto top-up feature that allows professionals to automatically purchase credits when their balance is low. Professionals can change their card details for this feature as needed.

Bark.com FAQs

FAQ

Bark.com Alternatives

Top 10 Bark.com Alternatives:

  1. Upwork: A popular platform for finding freelancers for various projects.
  2. Fiverr: Known for offering a wide range of services starting at $5.
  3. Skyword360: Ideal for content creation and marketing needs.
  4. Freelancer.com: A marketplace for hiring freelancers across different fields.
  5. Dribbble Hiring: Great for finding creative professionals like designers and illustrators.
  6. Toptal: Connects businesses with top freelancers in software development, design, and finance.
  7. Pepper Content: Focuses on content creation and marketing services.
  8. Popular Pays: A platform for influencer marketing and content creation.
  9. Airtasker: Allows users to outsource tasks and find local services.
  10. Turing: Specializes in hiring remote software developers.

These alternatives offer various features and services that can cater to different needs and preferences.

FAQ

How To Open A Bark.com Account?

To open an account on Bark.com, follow these steps:

  1. Visit the Bark.com website and click on the "Sign Up" button.
  2. Choose your main service: Specify the service you provide, such as personal training, web design, or gardening.
  3. Provide further details about your main service: This could include the type of design you specialize in or specific classes you offer.
  4. Add your main location: Indicate the area you cover using distance from a given postcode or city.
  5. Enter your contact details: Provide basic information so that Bark and prospective customers can contact you.

Once these steps are completed, your basic Bark profile will be ready. For better visibility and more business opportunities, consider adding extra information to your profile.

FAQ

Is Bark.com free to use?

Bark.com is free to use for customers seeking quotes from service providers. However, service providers are charged a fee to quote on jobs.
FAQ

How does Bark.com ensure the quality of its service providers?

Bark.com has a strict vetting process for its service providers, including background checks and verification of credentials. Customers can also leave reviews to help ensure the quality of service providers.
FAQ

What is Bark.com's cancellation policy?

The cancellation policy varies depending on the service provider and the job. Customers should refer to the service provider's cancellation policy before hiring them.
FAQ

What payment options are available on Bark.com?

Bark.com accepts a variety of payment options, including credit cards and PayPal. Payment is arranged between the customer and the service provider.
FAQ

About bark.com Prices and Cost?

Bark.com is a platform that does not charge a commission for the work you do, nor do you need to pay a setup fee. There's no monthly subscription required to use the service. You can stay on the site for as long as you'd like for free, receive as many leads as you'd like for free and showcase your business with a Bark profile free of charge. When you find a lead that you're interested in, and you'd like to talk with that potential customer, Bark.com will charge you a small fee to connect with them. After you've paid to submit your information to a buyer, you get their phone number & direct email address. They'll also get your full contact details, so that they can email you or call you directly. Bark.com prices their leads in credits, which can be purchased in packs, as and when you need them - each credit is worth $1.65, and jobs are typically between 2 and 25 credits. The number of credits needed to respond may vary depending on the job size, the industry and the location. The cost will be made crystal clear when the enquiry comes through. You can then decide if you want to reply or not.

FAQ

About bark.com Popular Products and Services?

Bark.com is an online platform that connects customers with providers of professional services. Some of the popular services on Bark.com include House Cleaning, Web Design, and Personal Training. Other services span across categories such as Gardening, Accounting, and Counselling. The platform also caters to various sectors like Home & Garden, Health & Wellbeing, Weddings & Events, and Business Services. Bark.com operates in several countries including the UK, US, Canada, Ireland, Australia, New Zealand, Singapore, and South Africa. The platform aims to be the Amazon of services, always looking for new professionals to join. However, it's important to note that the quality of leads and the review system on Bark.com have been subjects of criticism..

FAQ

What is the pricing model of Bark.com?

Bark.com uses a credit system for its pricing model. Professionals sign up for free and receive leads at no cost. They only pay to contact customers that they believe are a good fit for their business. This is done through the purchase of a credit pack, and these credits are used to contact potential customers. There are no hidden fees or commissions. The cost in credits to contact a customer is calculated based on the service, the value of the job, and the supply and demand in the area. If a professional does not win business with their first credit pack, all their credits are returned. Each credit is worth $1.65, and jobs typically cost between 2 and 25 credits.

In addition, Bark also offers products for online safety. These include Bark Phone starting at $39/month, Bark Premium starting at $14/month, and Bark Home starting at $6/month. These products offer features such as text, app & social media monitoring, alerts for potential dangers, custom screen time schedules, and more.

Please note that the prices and features may vary, so it's always a good idea to check the official website for the most accurate and up-to-date information..

FAQ

How does Bark.com verify its professionals?

Bark.com allows professionals to sign up, list the services they provide, and fill out their Bark profile. This platform tends to feature more agencies and small companies than independent freelancers. Professionals receive leads that match their preferences instantly by email and on the app. They can then choose the leads they like and contact the customer to sell their services. There's also a feature called Bark Verified which enhances a professional's Bark profile and establishes them as a trustworthy business. However, the specific process of how Bark verifies its professionals is not clearly stated.

FAQ

Can I use Bark.com to find a job?

Yes, you can use Bark.com to find a job. The platform offers a variety of job openings, including roles such as Sales Operations Manager, Senior Product Designer, and Customer Experience Agent among others. Additionally, Bark.com is also a platform for freelancers to find work. You can create a free account, specify your skills and location, and start receiving leads for freelance work. The platform charges a small fee per introduction, but there are no hidden fees or commissions. So, whether you're looking for a full-time job or freelance work, Bark.com could be a useful resource.

FAQ

bark.com Return Policy?

Bark.com's Credit Return Policy works as follows: They will return credits immediately if a phone number provided is invalid, for example, if it says "calls are not being connected to this number". However, I couldn't find specific information about a shipping policy for Bark.com. If you need more detailed information, I recommend checking their official website or contacting their customer service directly..

FAQ

What are Bark.com credits?

Bark.com credits are the currency used within the Bark.com platform. Each credit is currently worth $1.65 and they never expire. As a seller, you can purchase these credits from Bark in packs. These credits are then used to pay for each customer that Bark introduces to you. Once you've used credits to contact a potential customer, you can continue conversing with them via any medium as much as you like, free of charge. The number of credits required can vary depending on the lead. You can manage your expenditure with Bark easily and know how many credits you have left at any time.

FAQ

How do I contact customer service of Bark.com?

You can contact the customer service of Bark.com in several ways. If you are already a Bark customer, you can contact a support team member directly through your Bark parent app or log into your dashboard. If you prefer to speak to a Bark representative directly, you can call their customer service number at 1-855-227-5578. This option is best suited for urgent issues that require immediate attention. You can also get in touch with them via email at happyteam@bark.co or text at 855-503-3287. Please note that these contact details might have changed, so it's always a good idea to check the official website for the most current information.

FAQ

Can you tell me more about the services offered by Bark.com?

Bark.com is a platform that helps you find the perfect professional for your needs. It offers a wide range of services, including House Cleaning, Web Design, Personal Training, Gardening, Accounting, and Counselling. These services are categorized into Home & Garden, Health & Wellbeing, Weddings & Events, and Business Services. In addition to these, Bark.com also provides Lessons & Training and other services. The platform is designed to save you time and money by finding the best local service professionals for you quickly and free of charge. Bark.com is also home to thousands of profiles, with professionals focusing on all kinds of jobs, including digital services like web design, copywriting, translating, marketing, and local services like gardening, house cleaning, decorating, catering, DJ services. Bark.com also offers a comprehensive online safety solution that empowers families to monitor content, manage screen time, and filter websites to help protect their kids online. This service is known as Bark Parental Controls. It is a subscription monitoring service that allows parents to monitor their children’s online activity. It can monitor over 30 online activities, including texts, Instagram, YouTube, and other social media accounts. When a potential event is detected, such as a cyberbullying event, a predator, a sexual event, violent threats, suicidal ideation or depression, the parent gets an alert so that they can intervene with their child. The alert can be sent to the parent in a choice of methods that include a text, an email, or a push notification. Bark also can work to set limits on children’s time online.

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